Privacy Policy
Effective Date: 23.10.2024
At Inventium Web Hosting Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and services.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Contact Information: Name, email address, phone number, and physical address.
- Billing Information: Payment details such as credit card numbers, billing address, and related payment data.
- Account Information: Username, password, and other security details for your hosting account.
- Communications: Any messages, inquiries, or support tickets you send to us.
b. Non-Personal Information
- Usage Data: Information about how you access and use our website (e.g., IP address, browser type, operating system, and access times).
- Cookies: Small data files stored on your device to enhance user experience and track website usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, operate, and maintain our web hosting services.
- Account Management: To create, manage, and maintain your hosting account.
- Customer Support: To respond to your queries and provide technical assistance.
- Billing & Payments: To process transactions and manage billing activities.
- Marketing & Communication: To send you service updates, promotional materials, or newsletters, if you have opted in.
- Security & Compliance: To monitor, detect, and prevent fraud, abuse, or security threats.
- Improvement: To analyze how our services are used and improve the user experience.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: We may share information with third-party vendors, such as payment processors or data storage providers, that help us operate our business.
- Legal Compliance: We may disclose information if required to do so by law or in response to legal requests or government inquiries.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
- With Your Consent: We will share your data if you provide explicit consent to do so.
4. Data Security
We employ industry-standard security measures, including encryption, firewalls, and secure data centers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct inaccurate personal information.
- Deletion: You can request the deletion of your data, subject to any legal obligations we may have.
- Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in the emails or by contacting us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing any personal information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective from the date specified.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Inventium Web Hosting Solutions
Phone: +94 71 119 4825
Email: support@inventiumhosting.com
Address: No.14, Sir Baron Jayathilaka Mawatha
Colombo 01 Sri Lanka
